Privacy Policy

Effective Date: June 28, 2023

At Charlie Design Co., we take your privacy seriously. This Privacy Policy outlines the types of information we collect from users of our website and how we use, store, and protect that information. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect:

a. Personal Information: We may collect personal information, such as your name, email address, phone number, and billing address, when you voluntarily provide it to us. This information is necessary for us to provide you with our services, process your orders, and communicate with you.

b. Log Data: When you visit our website, our servers automatically record certain information known as "Log Data." This may include your IP address, browser type, referring/exit pages, and other usage information. We use this information to analyze trends, administer the site, track users' movements, and gather demographic information.

c. Cookies & Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience, personalize content, and gather information about your preferences. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly as a result.

2. Use of Information:

a. We use the information collected to provide and improve our services, process your orders, respond to your inquiries, and communicate with you about our products, promotions, and updates.

b. We may use your information to personalize your experience on our website, such as showing you relevant content and recommendations based on your preferences.

c. We may use aggregated and anonymized data for analytical and statistical purposes to better understand how users interact with our website and improve our services.

3. Data Sharing & Disclosure:

a. We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.

b. We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to maintain the confidentiality and security of your information.

c. We may also disclose your information if required by law or when we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4. Data Security:

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links:

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

6. Children's Privacy:

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete it from our records.

7. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. We will post the revised version on our website and indicate the effective date. Your continued use of our website after the changes have been made constitutes your acceptance of the updated Privacy Policy.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at charliedesignco@outlook.com.

This Privacy Policy applies solely to the information collected through our website and does not apply to information collected offline or through other channels.